Our information packs are available in Welsh, English, Arabic, Spanish and Italian. We automatically send the Welsh and English packs. Add a note in the message box if you would like to also receive the pack in Arabic, Spanish or Italian.

Follow this link to request an information pack.

Our duty social workers are available:
Monday to Friday: 10:00am - 4:00pm
Telephone: 0800 023 4064

For general enquiries our office hours are:
Monday to Thursday: 8:30am – 5:00pm
Friday: 8:30am – 4:30pm  
Telephone: 0800 023 4064

For emergency enquiries outside of office hours (inclusive of Bank Holidays) please call the Emergency Duty Team (EDT) for your area:
Vale and Cardiff: 029 2078 8570
Merthyr and RCT: 01443 743665